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Cocolife Customer Service

If you are a customer of Cocolife and need support from the Cocolife Customer Service team. After contact, the customer support team their support specialist answers your technical questions and troubleshoot any product issue. They are one of the biggest Filipino-owned stock life insurance companies. They are the leading insurance company in the Philippines.


Cocolife Customer Service

Below we share Cocolife customer care information.

CocolifeCustomer Service
Phone Number02 8810 7888


To contact the Cocolife Customer Service team you can also send an email to


For Mall Client Query

Telephone02 8812 9015, 02 8864 0968
Call63917 844 7704 (Globe)

63 998 843 4588 (Smart)

63932 844 1731 (Sunday)

Text63917 556 2058 (Globe)


Healthcare Query

Telephone Number02 8396 9000

02 8812 9090

Call63917 536 0962 (Globe)

63908 894 7763 (Smart)

63922 892 8828 (Sunday)


Email for LOA requests

Monday to Saturday- 7:00 AM to 5:00 PM. You can also send an email to

24 hours member Assistance Hotline Monday to Sunday.


For Optimax Service

Telephone02 8812 2626
Mobile63908 883 7328

63933 876 5130



About the Cocolife

In the Filipino Cocolife is the biggest stock life insurance company. They are the first ISO-certified life insurance company.

In the country, they are the top life insurance company. This company has a net worth of 4.97 billion and its net income is P719 million.

Cocolife President and CEO names are ATTY. Martin A. Loon and Justice Bienvenido are the Chairman of this company.

This company’s main vision is to empower Filipinos to achieve a more secure future for their customers.

Cocolife’s main mission is to provide quality insurance products and services to its customers. They have a more than 1500 highly trained agent. Their team core value is excellence, integrity, empathy, and teamwork.

Cocolife insurance company offers products that include Healthcare, Individual Insurance, Group insurance, Bancassurance, Special Markets, Mutual Funds. Cocolife healthcare programs are IC-regulated and ISO-certified.


FAQs about Cocolife Customer Support

Below we share some FAQs

How do I get a refund from Cocolife?

To complete you have to follow three simple steps that include

  • Request letter where to get the check signed by the Payor.
  • 2 Valid photocopy of the payor.
  • Specimen Signature.


How do I check my Cocolife Policy?

To check your Cocolife Policy you must visit the Cocolife official site.


What is Cocolife’s future Savings Platinum?

Future Savings Platinum is a special financial plan. This plan can help you to enjoy the 200% life insurance coverage and cash bonus.


Who is the owner of Cocolife?

Cocolife is owned by Martin Loon.


Cocolife Social Customer Service

If you want to contact their customer service via social media platforms. You can follow







In this article, we mainly share Cocolife Customer Service. To solve your general or any product-related query contact the customer support team. Visit the official site for more information.


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